Before delving into hiring any foundation repair company, it is important to make some useful inquiries of the contractor. Such inquiries would guide you in making a decision to work with the contractor or not to. Questioning your contractor is a sensitive issue because neglecting to do so might lead to unethical conflicts if anything goes wrong. In fact, it is accurate to describe the action of not questioning your contractor a risky action that does not always lead to a friendly eventuality. So what are the indicative questions that you can ask your foundation repair contractor? What questions would you ask that would give you a hint of the degree of professionalism of your contractor? Below are some of them.
WHAT IS YOUR BETTER BUREAU RATING (BBB) LIKE?
Although these ratings might not be the ultimately objective scale by which we should grade organizations, it represents to a significant extent the general quality of service rendered by the company. By asking the contractor what his BBB rating is like, you get a perspective as to what people think of his service and what you should likely expect.
IS YOUR COMPANY INSURED?
By being insured, you are covered in case of any unplanned eventuality. It is also e demonstration of professionalism for your contractor to be insured.
WHAT IS THE NATURE OF MY SOIL AND ITS IMPLICATIONS?
You must inquire of the foundation repair contractor if he can run detailed soil analysis to prescribe a course of action to repair the foundation of your house. Some professional foundation repair contractors would run these analyses and give you the report breakdown.
SINCE WHEN WAS YOUR COMPANY FOUNDED?
The answer to this question gives you an impression of how experienced the organization is in handling matters foundation repair. There is sometimes this soothing feel you get when you know that your problem had been handled previously by your foundation repair contractor. You would agree that your trust would go for a half a century old foundation repair company than it would for a decade old company.
WHAT IS THE SIZE OF YOUR WORKFORCE?
This gives you an idea of how long you expect the foundation repair company to actually resolve the issues with your foundation. It is important to find out how vast the company is and what their projected completion time is like. You can tell if it fits well with your expectations. Mind you, some companies charge by the duration of time your repair takes before completion.
DO YOU HANDLE THE TIDYING ACTIVITY AFTER REPAIRS?
Some companies take the responsibility of tidying up the environment after they have completed their normal repair job. They do not leave the environment loitered or charge higher for cleaning. You would also have to find out by asking.
HOW VAST ARE YOUR WORKING PLANS AND WHAT KINDS OF REPAIRS DO YOU HANDLE?
You would have to ask this question so as to find out if the contractor would be able to handle your own problem. Usually, foundation problems are in such a way that their solutions are slightly unique. You would have to gauge the competency of your contractor and reach your conclusions if he can handle the problem of your foundation or not.
YOUR WORK –PARTNERS, ARE THEY SUBCONTRACTORS OR PART OF YOUR COMPANY?
It is easier to shift blames when your contractor is working with subcontractors. He would not want to bear the responsibility in the eventuality that they do something wrong. You should find out who exactly would be handling tasks concerning your property because, at the end of the day, you are the boss of the entire repair process and deserve to know those working for you.
ARE YOU GOING TO RUN A PLUMBING TEST UPON COMPLETION OF THE REPAIRS?
Usually, when foundation repairs are carried out, the lifting and leveling of pipes and other plumbing structures cause leaks in the plumbing system. So it becomes imperative to verify that the plumbing system is in shape after foundation repair. So you must find out if this service would be included in the agreement with the contractor.
The answers to these questions are certain to guide you in making an informed decision concerning what contractor would likely meet your expectations. If you by any means do not feel comfortable with the answers the contractor has been giving you, you can abort your transactions with such a contractor and stick to one that offers you a convenient working plan.